Privacy Policy

Cairns Central Medical

Last updated: 06/02/2026

Cairns Central Medical is committed to protecting your privacy and handling your personal information in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website or contact our clinic.

By using this website, you agree to the terms of this Privacy Policy.

1. What information we collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Your name
  • Contact details such as phone number or email address
  • Enquiries or messages submitted via the website
  • Any information you choose to provide when contacting us

We do not collect sensitive health information through this website.

2. How we collect information

Personal information is collected when you:

  • Submit an enquiry through the website
  • Contact us by phone or email
  • Interact with our website

We may also collect non-identifiable information such as:

  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website

This information is collected using cookies and similar technologies to help improve website functionality and performance.

3. Use of personal information

We use personal information for the following purposes:

  • Responding to enquiries and communications
  • Providing information about our clinic and services
  • Improving our website and user experience
  • Meeting legal and regulatory requirements

We do not use your information for marketing purposes unless you have explicitly requested it.

4. Disclosure of personal information

We do not sell, rent, or trade your personal information.

Your information may be disclosed only where necessary, including:

  • To service providers who assist with website hosting or IT support
  • Where required or authorised by law
  • To protect our legal rights or prevent misuse of the website

All reasonable steps are taken to ensure third parties handle information securely.

5. Storage and security of information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.

However, no method of transmission over the internet is completely secure. By using this website, you acknowledge that we cannot guarantee absolute data security and accept this risk.

6. Cookies and analytics

This website may use cookies and third-party analytics tools to understand how visitors use the site.

You can disable cookies through your browser settings. Doing so may affect website functionality.

We are not responsible for the privacy practices of third-party websites or services linked to or used by this website.

7. External links

Our website may contain links to external websites. We are not responsible for the content, privacy practices, or security of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

8. No medical advice disclaimer

Information provided on this website is for general information purposes only and is not intended to replace professional medical advice, diagnosis, or treatment.

You should not rely on website content as a substitute for consulting a qualified healthcare professional.

9. Access and correction

You may request access to personal information we hold about you or request corrections if the information is inaccurate. Requests can be made using the contact details below.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time without notice. The latest version will always be available on this website.

Continued use of the website indicates acceptance of any changes.

11. Contact us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

Cairns Central Medical
Shop 112a, 1 to 21 McLeod Street
Cairns City QLD 4870
Phone: 07 4031 3717